BPM in Financial Services
Posted by Pam Gazley
A few weeks back we attended the SIFMA Financial Services Technology Expo in New York City. Though I wasn’t able to attend, the rumors in the hallways are that it was a very successful, and fun, event. Bummed I missed it!
However, while our Capital Markets team was busy talking to customers, meeting with analysts and press, and Tweeting from the SIFMA event floor, I was back at the headquarters working on publishing the new Savvion solution brief, Improving Business Processes in Financial Services. This solution brief describes how processes are typically implemented in financial services firms today and how Progress® Savvion™ business process management (BPM) solutions can put people in the center of the process, enabling collaboration, control, and ongoing refinement. This 13 page paper presents ideas on how you can improve a few of the most important processes faced by the financial services industry, including:
- New account initiation;
- Loan and insurance policy origination and underwriting;
- Loan and insurance policy servicing;
- Dispute/claims resolution;
- Regulatory compliance and risk management.
SIFMA Highlights
In case you too were unable to attend SIFMA this year, here are just a few of our highlights:
** New Capital Markets Foundation announced!
** People who dropped by our booth were eligible to win an iPad if they completed a short survey. Survey results are forthcoming!
** New generation of our Market Surveillance Accelerator announced!
** For thirsty attendees we hosted two "refreshment" events which generated lots of traffic and great conversation.
** RPM in Financial Services white paper released.
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